General FAQ

General FAQs

Do you cater for allergies or dietary requests? 

Our gift boxes feature dynamic inventory, so the contents may vary. We cannot guarantee specific dietary restrictions or allergies are accommodated.

Do you have kosher gift baskets?

We do not offer certified kosher gift boxes at this time.

How do I give a Gift Card?

Our virtual gift cards are valid for anything on our website and never expire. Upon purchase, you'll receive an email with the gift card details, which you can forward to the recipient. Please note: you’ll select a delivery date during checkout, but the gift card information will be emailed to you immediately after purchase. Physical gift cards are not available.

I have further questions. How do I contact you?
You can email us at info@granvilleislanddelivery.co or call us between 8am-4pm PST Monday to Friday at 604-728-5846. 

Shipping & Delivery FAQs

What days of the week do you deliver?

We ship via Canada Post, and delivery dates vary based on the shipping options chosen at checkout.

Do you offer pick up?
We do not offer in-person pick up at this time.

Where do you deliver?

We deliver across Canada. We offer $10 off shipping for orders over $99. 

Can I get next day shipping?

We currently do not offer next day shipping for orders.

Do you sell fresh/refrigerated items?

We currently only ship shelf-stable items and do not ship fresh or refrigerated items at this time.