Last Updated: Sep 1, 2021
With use of granvilleislanddelivery.co and our services, you agree to indemnify and hold harmless Vancouver Foodie Inc. (dba Granville Island Delivery Co.) of and from any and all claims, demand, losses, causes of action, damage, lawsuits, judgments, including reasonable attorneys’ fees and costs, arising out of or relating to accidental disclosure of the information provided.
These terms and conditions are governed by the laws of British Columbia.
Collection of personal data
In the course of doing business we collect and process personal data in different ways. We may collect data you give us directly but we also collect data by logging how you interact with our services, for example by using cookies on our website.
Information You Provide to Us
We receive and store any personal data you enter on our websites or give to us in any other way. For example, in order for you to purchase our gift boxes it is necessary for you to give us personal data.
We automatically collect certain information from your computer or mobile device when you visit our site. For example, we collect your IP address, web browser software, and referring website. To help us analyze the usage of our website and related services and to send more relevant communications to you, we also collect and keep track of your activity on our site, such as content viewed, pages visited, and bookings made. This data is not attached to your name and is collected in aggregate unless you specifically enter your information on the site.
How we use your personal data
We use the personal data we collect only for specific purposes. This includes, but is not limited, to offering our products to you, managing your bookings, to publish your reviews and ratings, to follow up on or respond to comments or questions, and otherwise provide customer service, to operate and improve our site and services, personalize your experience, measure interest in and improve our site, notify you of special offers, administer and protect our business and to resolve disputes or troubleshoot problems.
We will only use your personal data where the law allows us to. Most commonly, we use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- With your consent.
- Where we need to comply with a legal or regulatory obligation.
We may send to you marketing emails about Granville Island Delivery Co. to communicate features, news, offers, competitions, and other special promotions that we believe you will find valuable, interesting, or informative.
You will receive marketing messages from us only if you have given your consent, if you have requested them, or if you purchased from us and have not opted out of receiving marketing messages.
Opt Out: If you are no longer interested in receiving future email marketing communications you may opt out at any time. To do so, use the “unsubscribe” button on our email, or email us directly at firstname.lastname@example.org.
Please note that even if you opt out of receiving marketing emails from Granville Island Delivery Co., we will continue to send you emails regarding your purchases and regarding administration and service-related information such as changes to our terms, conditions, and policies.
We use “cookies” to enable us to personalize your visits to this website, track the usage of this website, and keep track of user preferences. Cookies are small pieces of information stored in the hard drive of your computer by your browser. Your browser will have the option to prevent a website from using cookies, but it may reduce the functionality of this site and other websites. Like all websites, our servers automatically record ‘log files’ that contain information about the volume and characteristics of traffic. Examples of this include IP addresses, numbers of pages viewed, and length of time spent on site. We cannot identify you from these log files and use them to help us monitor and improve our site and the services we provide.
The cookies we use fall into 3 categories. These categories are described below.
- Essential Cookies
These cookies are necessary to help you access and move around our site and use all of its features. Without these cookies, our website would not work properly and you would not be able to use certain important features. We also use essential cookies for fraud detection and prevention purposes.
- Analytics Cookies
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- Google Analytics Demographics and Interest Reporting
- Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers
Visitors can opt-out of the advertising features we use by reviewing the information on the following websites:
- Advertising Cookies
We collect personally identifiable information, like names, titles, addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
How we protect your data
At Granville Island Delivery Co. we seek to maintain the integrity and security of your personal data. We have implemented and maintain appropriate measures to protect the data you provide us against unauthorized or unlawful access, use of disclosure, and against accidental loss, damage, alteration or destruction.
We seek to store your personal data in secure operating environments that are not accessible to the general public, and to have security measures in place to protect against the loss, misuse or alteration of your personal data by our employees or third parties.
However, no data transmission over the internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the personal data you provide to us will be secure at all times. Granville Island Delivery Co. will rely on you telling us if you experience any unusual events indicating a breach in your information security. We will then seek to investigate and do our best to assist you in solving the problem.
Data Protection Rights for EEA residents
Individuals who are residents of the EEA can object to processing of their Personal Information, ask to restrict processing of their Personal Information or request portability of their Personal Information. You can exercise these rights by contacting us at email@example.com
Similarly, if Personal Information is collected or processed on the basis of consent, the data subject can withdraw their consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
Individuals have the to complain to a data protection authority about the collection and use of Personal Information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.
Changes to Our Policy
How to Contact Us
If you have any questions or complaints about the processing of your personal data by us, please email firstname.lastname@example.org. You also have the right to lodge a complaint to the supervisory authority about how we have handled your data. We would, however, appreciate the chance to deal with your concerns first, so please contact us and we will be happy to help.